01892 526121


Tunbridge Wells Borough Council are responsible for the following:

* Bins & Recycling

Bin collections, what goes into your bins, report a missing bin, North Farm waste recycling centre, bulky waste collection, civic amenity refuse collection, request a new bin, recycling sites, litter and dog fouling fines, garden bonfires, and disposal of other waste

* Parking & Roads

Car Parks, Parking and bus lane fines, litter and dog fouling fines, parking permits and season tickets, Blue Badge holders, getting around the borough, bus passes, safety car, road works, street care & cleaning, car club, electric vehicle charging points, vehicle seizures.

* Planning

Planning for householders, how to make a planning applications, planning enforcement, planning policy, building control, house naming and numbers, conservation and heritage

* Council Tax

Paying your bill, reducing the bill, empty homes review, council tax support, banding and amounts to pay

* Benefits

Housing benefits, council tax support, Welfare reform, advice on other benefits, benefit fraud

* Housing

Affordable housing, private sector housing, homeless, housing standards & pest control, park homes and caravans, home safety, immigration visits

* Community

Education & learning, childcare & pre-school, access and disability, community centres, halls for hire, volunteering, West Kent Wheels to Work, community grants and funding, twin town, community safety, safety car, help for the Armed Forces, Love Where you Live, community rights

* Sports, Leisure and Culture

Assembly Hall, sports centres, TW Museum, public toilets (funded by Paddock Wood TC)

* Animals, Noise & Pollution

Noise nuisance, air quality, pests and infestations, light pollution, lost and found dogs, dead animals

* Voting and elections

Annual voter registration, local elections

* Business

Taxi licensing, premises licences, business rates, food hygiene, health and safety,

Environmental health, enterprise and re-generation